Privacy Policy

Last updated: August 15, 2025

TWG Communications (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how
we collect, use, and protect your personal information when you interact with our website and
services.

1. Information We Collect

We may collect the following types of personal information:

Contact details such as your name, email address, phone number, and mailing address.
Business information you provide when inquiring about or using our services.
Technical data such as your IP address, browser type, device information, and usage
data (including pages visited and time spent on our site).
Other information you choose to share with us through forms, email, or other
communications.

2. How We Collect Information

We collect personal information in the following ways:

When you fill out forms on our website
When you communicate with us by email, phone, or other channels
Through cookies and analytics tools that track site usage
From publicly available sources or third-party services (where permitted by law)

3. Why We Collect and Use Your Information

We collect and use personal information to:

Respond to your inquiries and provide requested services
Manage our business relationship with you
Send you updates, marketing materials, and event information (with your consent)
Improve our website, services, and user experience
Meet legal, regulatory, and contractual obligations

4. Sharing Your Information

We do not sell your personal information. We may share it with:

Service providers who help us operate our website, marketing, and business functions
Legal authorities when required to comply with laws, regulations, or legal processes
Business partners involved in delivering services to you (with your consent where
applicable)

All third parties are required to handle your information securely and use it only for the
purposes we specify.

5. Retention of Information

We retain personal information only as long as necessary to fulfill the purposes for which it was
collected, or as required by law. When it is no longer needed, we securely destroy or anonymize
it.

6. Your Rights

You have the right to:

Request access to the personal information we hold about you
Request corrections to inaccurate or incomplete information
Withdraw consent for certain uses of your information (subject to legal or contractual
limits)
Ask questions or make complaints about our privacy practices

To exercise your rights, contact us using the details below.

7. Security

We take reasonable measures to protect your personal information from loss, theft,
unauthorized access, use, or disclosure. However, no method of transmission or storage is 100%
secure.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to: